Refund policy
Returns
We do not offer returns or exchanges on any products.
As our products are food items, all sales are final and cannot be returned once delivered.
Damages and Issues
Please inspect your order upon arrival. If your item is defective, damaged, or if you have received the wrong product, please contact us within 30 days of delivery.
To report an issue, please email us at hello@rhythm108.com with:
- Your order number
- A description of the issue
- Clear images showing the fault or damage
Our customer service team will review your case and, where appropriate, arrange a replacement.
Requests submitted after 30 days from delivery may not be eligible for review.
Replacements
Replacements are only offered for items that are confirmed to be faulty, damaged, or incorrect.
Each case will be assessed individually based on the information and images provided. We reserve the right to decline a replacement if sufficient evidence is not provided.
Non-returnable Items
As we sell perishable food products, all items are non-returnable and non-refundable unless faulty.
We do not accept returns or replacements for:
- Change of mind
- Taste preference
- Incorrect orders placed by the customer
Refunds
We do not offer refunds. In cases where a product issue is confirmed, we will offer a replacement rather than a refund.
Contact Us
If you have any questions or concerns about your order, please contact us at:
hello@rhythm108.com
Legal Notice
This policy does not affect your statutory rights.
